Last updated - 2025 Jan 30

At Creator Collective, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, as well as your rights regarding that information.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at support@creatorcollective.art.

Information We Collect

We collect both personal and non-personal information when you interact with our website:

1. Personal Information: This includes details that can be used to identify you, such as:
   • Name
   • Email address
   • Shipping and billing address
   • Payment information
   • Phone number
   • Purchase history
2. Non-Personal Information: This includes data that cannot be used to identify you directly, such as:
   • IP address
   • Browser type
   • Device information
   • Time and date of visits
   • Pages viewed on our website
   • Referring/exit pages

How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, including shipping and providing updates on your purchases.
• Customer Service: To respond to your inquiries, provide support, and ensure a smooth customer experience.
• Marketing Communications: To send you promotional offers, newsletters, and updates about new products and events. You can opt out of marketing communications at any time by following the instructions in the emails we send.
• Improving Our Website: To analyze and improve the performance of our website, ensuring a better experience for our users.
• Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers to help us operate our website, fulfill orders, and process payments. These providers are required to protect your information and use it solely for the services they provide to us.
• Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes.

Data Security

We take the protection of your personal information seriously and use industry-standard measures to ensure its security. These include:

• Encryption of payment transactions via Secure Sockets Layer (SSL) technology.
• Restricted access to personal data only for employees and service providers who need it to perform their duties.
• Regular monitoring of our website for vulnerabilities and potential security breaches.

While we take significant steps to protect your information, please note that no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to taking all reasonable measures to safeguard your data.

Your Rights

You have the right to:

• Access and Review: Request access to the personal information we hold about you and review it.
• Correction: Request corrections to any inaccuracies in your personal data.
• Deletion: Request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: Unsubscribe from marketing emails or adjust your preferences in your account settings.
• Data Portability: Request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us at support@creatorcollective.art.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

• Remember your preferences and login information.
• Analyze website traffic and performance.
• Provide you with personalized content and marketing.

You can manage cookie preferences in your browser settings, including blocking or deleting cookies. However, please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies when visiting them.

Children’s Privacy

Creator Collective is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of the website after any updates signifies your acceptance of the changes.